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Disgusted with the way my family were treated by Vodafone.

Don't get me wrong I've had no issue with Vodafone where I live, but the way they treated my sister at her home was bang out of order for a company, especially as they know she is disabled. My sister was originally with Sky but decided to go over the...

Broadband cancellation, welcome voucher

I've been going through the rigmarole of trying to have a dropout issue resolved, to no avail, and so I'm preparing to cancel my 24 month broadband contract- despite the fees incurred(!)My query is about the £110 voucher received as a welcome bonus w...

3x more data not applied

Good evening. I recently joined Vodafone as a new customer about 2 weeks ago and have just ported my number over. Everything is going OK at the moment accept I never got the 3x more data that was advertised on the Vodafone website. I've tried texti...

Quidco cash back issue

I ordered Vodafone broadband Fibre 100 through Quidco last week during Black Friday. After 3 days It didn’t show any tracking on Quidco. I raised a claim. But I had a really bad experience with it before, I was buying a TV from Currys through Quidco,...

Didn’t receive gift card after sign up to broadband

We signed up to broadband in July and were told we would receive a£200 gift card for Amazon/m&s etc however we still have not received this on top of shocking service so far too. Please can this be addressed

FTTP 900 speed and connection issue.

Hey all.If anyone has advice I'd appreciate it. 7 plus hours of calls to VF. Online chats. Escalations. Tier 2. Specialist teams. None the wiser.I started with pure fibre 100. Had 100 minimum up and down consistently. No issues 200. The same. 500. Pe...

Slow FTTP 910 speeds are dreaful

I am posting on here as I have already reached out to support and found the support shocking.I have been with Vodafone for around 7 months having initially joined with the 500mbps package. As my requirements have now changed as I wanted to run essent...

Can't receive calls from non-Vodafone numbers, and now SIM swap stuck!

Wonder if anyone has any insights? My phone has suddenly stopped receiving calls from non-Vodafone networks. I can continue to make calls, and can receive calls from people on Vodafone mobiles, but anyone calling from another network is told that pho...

Cancellation Process Is Outdated

Made this account basically to just explain what a complete nightmare cancelling an upgrade has been.I cannot get into my local store but I ordered the upgraded phone to the store for my son to pick up (which he has done without issue before for my l...

3rd Party Router on full fibre 900

Hi everyone.I feel like I am going insane trying to get my Asus DSL-AX82U router working as a replacement to the vodafone hub. I've scoured these boards and even amazon comments to try and get it working. FTTP/H by openreach. Password and email to th...