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Community Activity

Unlock Phone

Hi, my phone is a replacement phone provided through vodafones business replacement service, I got this last year, and have had no interest in it being locked, however, I plan to visit the U.S.A soon, and would like to use a local carrier there, howe...

krenz by 2: Seeker
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MCK

Enter mck, network unlock code blocked too many tries ??? What do I do help I'm  desperate for it,  I have tried  everything  and nothing  is working 

Nosdek72 by 2: Seeker
  • 12 Views
  • 1 replies
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VOIP. Callers don't get busy tone

Slowly resolving the endless unexpected issues around switching to VOIP eg hardwired internal extensions don't work - now have 3 DECT phones so that's sorted. But why don't they tell you when/befoe you sign up?Current issue: I'm on a call using a pho...

Website blocked by Securenet

Hello,I am reaching out from nexu.co. In the last 3-4 weeks we had some reports from our customers that the service is not accessible through their Vodafone lines. We investigated the problem and saw the Vodafone securenet classified nexu.co as a hig...

Not receiving 5G on iPhone 15, with a 5G Max SIM

Hello, as per the title.I have stood within 5G coverage areas, in line of sight of a 5G mast and still not received the signal, despite friends who are receiving 5G signal (same phone and network). I have double checked and tripe checked that the set...

ekajpls by 2: Seeker
  • 202 Views
  • 5 replies
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Earlier Broadband Activation Date

Hi All,My full fibre was booked for install last week CF engineers did not complete it, however my old copper line was disconnected at 2am that day so have been without broadband since.Another CF team came out yesterday (originally scheduled for 01/0...

Imz1985 by 2: Seeker
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Plan cancelation

Hi. I got a new plan for my product from Vodafone and wanted to cancel the previous one. I contacted vodafone online chat and got transferred 6times to a wrong team. It was soo frustrating. But one of the colleagues finally done what i asked for. I r...

Latest from our Blog

Mobile Voice Calls

We had a technical issue affecting mobile voice calls earlier today, our recovery plan is fully in place and usual service has been restored. We will be monitoring the situation closely.

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Mobile Voice Calls

We are aware that some customers are experiencing issues making mobile voice calls. Our team continues to work on fixing the problem, which stems from a technical fault in our network. We're sorry for...

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Samsung Galaxy S24 Ultra

Taylor Deeley, Trainer from Samsung UK, introduces the Samsung Galaxy S24 Ultra. This AI phone takes bright and sharp images, even at night. Plus, benefit from the convenience of Galaxy AI. https://ww...

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Intermittent Network Issues Resolved

Good afternoon, We can confirm that the network issue experienced by some customers this morning has been fixed and normal service has resumed. We’re sorry for the inconvenience.

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