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Vodafone lost my mobile no. after porting PAC code

Hi Over a week ago I changed network provider from EE to Vodafone. On Monday 8/4/24 My PAC code had ported and my phone worked perfectly on my old number. Cutting a long story short on the Wednesday my phone started getting random texts and phone ...

VOIP/Digital landline migration

Hello I'm shortly due to have my Vodafone landline migrated to a SOGEA Fibre 1 connection which means that my current landline supplied via overhead Dropwire will migrate to be ported onto VoIP. I've received the RJ11 to BT female adapter and it shou...

Internet dropping & static on landline - best person/dept to contact

Hi. We live in a rural location and the lines tend to be poor (running through trees etc) but no one seems to be bothered. As of last night out internet is dropping out constantly, and very slow when it reconnects. The landline also has a lot of stat...

SecureNet

I’ve been paying for Securenet for years on 2 phones with not a single bit of evidence to show it is doing anything. The app doesn’t load either. I called Customer Service to ask about how I get the app working and she said you can’t - there is no t...

Failed number port

I am absolutely livid about the complete mess surrounding the porting of my LYCAMOBILE number to Vodafone. Despite assurances that the process would be completed last week Tuesday , April 09 , 2024, my phone is still useless today, on week later. I'v...

IV30 - Elgin

Just moved into a new property on an estate that was built in 2011. The coverage map on the NSC shows that I should get good indoor and outdoor 4G coverage. This is unfortunately not the case. My phone is constantly switching between 3G and 4G.The sp...

Split port can’t receive calls or txts from EE (week 3)

Good morning, I have tried every other avenue to get this resolved but I have had no joy. long story short moved from an EE third party (plan.com) to Vodafone but I still had to use the partner to prevent massive termination costs.Port all went throu...

Warranty scam

Samsung Flip 4. Has never been dropped and in a case from day 1.The screen developed a bright green line down one side.The Vodafone service centre claim it has physical damage and not covered by warranty. I think k this a an easy opt-out for them.Wan...

My digital voice phone has not been working for nearly two weeks. Where can I report it?

My digital voice phone has not been working for nearly two weeks. Where can I report it? Tobi is absolutely useless. Can anyone help me please?

High Ping query: CityFibre Pro II 900mb

Hi, I am a new customer who has just migrated in from Virgin Media's Gig1 product which had terrible ping results amongst other issues and hence why I left as soon as City Fibre connected my street here in Glasgow. One advantage of the move to FTTP w...