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Price Increase April 2025

Hi, Please could you confirm this year's cutoff date for signing up for a new contract without incurring the April-2025 price rise? I believe it was 21st Feb last year based on this forum response... https://forum.vodafone.co.uk/t5/Off-topic/RPI-Pric...

Elsie81 by 2: Seeker
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Power Hub WiFi unusable

I have just assisted an elderly lady in moving from TalkTalk to Vodafone because TalkTalk were unable to provide her with a service that came close to her guaranteed minimum speed of 11mbps - her routers were connecting at max 4mbps.During the testin...

wiz2003 by 2: Seeker
  • 90 Views
  • 1 replies
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My Vodafone App not working - error code 4609

Hello,I am new "Pay as you go Plus" customer. I opened my account on the 22nd of January 2025 and transferred my previous phone number on the 31st of January 2025. I have an iPhone XR.I'm unable to access the Vodafone (UK) app. Every time I tried, I ...

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6 Month Pre-paid Sim

I’m in the UK. I have a 6 month pre-paid sim in my phone. I haven’t registered the number to myself with Vodafone and therefore don’t have an account.How do I find out when the 6 months is up? I know the date when un-used data is rolled over each mon...

gojekno2 by 2: Seeker
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  • 4 replies
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Broadband app no worky !

Broadband app has gone TU. Was ok last time I used it a couple of months ago but but wont work with router on either a pad or phone now. Tried all the usual tricks reinstall ( several times ) data reset etc etc . When I started the app it had been up...

My website is blocked

Hi there, My website www.otesports.co.uk, and is blocked on my phone as I’m with Vodafone and also anyone else who is with Vodafone. Unsure why this is, can someone look into it and unblock it for Vodafone users as we’re missing out on sales for anyo...

Pro 2 router WiFi dropping

HiHad the pro 2 router for a few months now and been fairly pleased with the performance I'm using the 900mb fttp and it's been working fine up until a last monthMy devices are dropping off the WiFi and taking a while to reconnect, I noticed this hap...

Just signed up for 150Mbps and getting 94Mbps

Hi,Engineer came in and installed a fresh FTTP line into our property, measured noise on which was -17db so he said these are good for easy 1Gbps.  Hooked everything up and tested from the LAN port via Cat5e and only getting 94Mbps.  I complained to ...

cpcpeter by 3: Seeker
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3rd Party Routers - Vodafone Fibre UK

Hi Everyone, I am currently on the 910Mb package and have the Ultra Hub with 3 WiFi boosters, and I am coming across issues every 2 or 3 months with my connection. I have a Sonos system and multiple smart home appliances so here's my question.Is ther...

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Secure Net Home

#saferinternetday Help your whole family stay safe while they browse with Secure Net Home   Available to everyone who has Vodafone Pro II Broadband  With Parental Controls to keep the whole family sa...

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Vodafone Xchange

Exchange your phone for a new one every year. Simply send your old phone back to us in good condition a year before your Phone Plan ends!Check out our handy video for more information, or pre-order y...

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Network Issues

A small number of customers experienced issues using mobile voice and data earlier this morning. Our team has been working hard to fix the issue and we’ve seen significant improvements. We expect the ...

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