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Cant activate youtube premium

'It looks like you have an active YouTube subscription.' message popping up. Cancelled my original subscription and it expired  16th of september, but message still keep popping up. 

ddddddd by 2: Seeker
  • 6606 Views
  • 57 replies
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Device blocking

I can see in my Hub that there are two devices I do not own. I cannot find any way to block them either from the app of from the browser connection to the router. Please can someone tell me how to block these devices? Many thanks.

Resolved! When does the daily roaming fee get charged?

If I am connected to only the local voice network, but don’t receive/send texts or calls, will I be still charged daily when abroad for just connecting to voice network?

mahakpr2 by 2: Seeker
  • 31 Views
  • 1 replies
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phones not working

hello, i cannot call anyone it keeps saying. ‘ connection on this number is restricted from this phone’ this happens with any contact i also cannot use the my mobile data when i’m out- this is really frustrating me it’s like i cannot use my phone at ...

Lost number for 2fa

I had a number with Vodafone that was used as an option for 2FA on most apps and accounts. The number was then transferred over to another broadband company and then deactivated due to inactivity. The number now shows up as invalid. Is there a way to...

kibria00 by 1: Seeker
  • 32 Views
  • 0 replies
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Honor Magic7 Pro

Anyone else got one of these? Not managed to get 5G Ultra to work yet though, but I know if I ask Vodafone they'll just say it's not supported.Liking the phone so far, camera seems to produce some good shots. VoWiFi and VoLTE all working fine. Not ha...

chistery by 16: Advanced member
  • 138 Views
  • 3 replies
  • 5 thanks

Gigacube constantly failing

I have a MC888 Gigacube. I have had the service for a week and am getting extremely frustrated. aside from the fact that there is no 5G service at my location, which Vodafone promised there would be, my Gigacube is extremely unstable. It’s dropped th...

VodaFone Entertainment Pack won't renew

So People seem to be having issues after renewing Youtube premium services after either a free trial ends or their old contract ends. This is an issue with how Vodafone handles the payment methods to Youtube I have found that its locked in my google ...

Resolved! Get IPV6 enabled

Hi,Now that IPV6 is being rolled out more widely, does anyone know if there's somewhere to find out what areas will get it by when, or is it a case of just wait and see?Would asking support help?Not a major issue - more curious than anything else.Tha...

BT digital voice phone and Vodafone hubs

Hi All!I have just joined Vodafone fibre broadband and found my BT supplied DECT Alexa compatible digital voice phone doesn't pair with my new hub. I see a lot of noise about this common problem and resetting your DECT phone will not work. You MUST b...

Latest from our Blog

Vodafone Xchange

Exchange your phone for a new one every year. Simply send your old phone back to us in good condition a year before your Phone Plan ends!Check out our handy video for more information, or pre-order y...

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Network Issues

A small number of customers experienced issues using mobile voice and data earlier this morning. Our team has been working hard to fix the issue and we’ve seen significant improvements. We expect the ...

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Mobile Voice Calls

We had a technical issue affecting mobile voice calls earlier today, our recovery plan is fully in place and usual service has been restored. We will be monitoring the situation closely.

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