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Community Activity

No data while on call

Previously while on calls I have been able to use data, but recently it seems this isn't the case, which is causing issues when on calls when commuting with things like Waze not updating.I am currently using a iPhone 15 Pro, is there a setting that I...

4G Mobile Hotspot R228t

I have recently bought a Samsung Galaxy A55, the mobile router will not allow any downloads from the Google play store. If I connect to another WiFi network(not vodaphone) it works fine.I see this appears to be a problem going back year's, is there a...

Secure Net Blocking Network Printers and NAS Devices

Needing some advice about Secure Net for Broadband users. I finds this very annoying because it’s great it blocks malicious sites and malware but why does it block network printers and network attached storage device’s very annoying. And what can don...

Unblocking a False Positive

Hi @Janey and team!Could you please review voyagerguru.com. We've been informed by user in the UK that our website is being blocked for them, and we were able to confirm through https://www.blocked.org.uk/ that we have 1 block with Vodafone. We filed...

New Vodafone contract

My old contract was also with Vodafone but somehow something went wrong so I had to sign a completely new contract today. Now I just got an email about how I could set up my internet. But I'm getting a new router, unfortunately. Can I still easily se...

galonch1 by 1: Seeker
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Some wired devices won't connect to Pro 2

Have a strange issue with the new Pro 2 router. I have some wired devices which only seem to partly work.My Philips Hue bridge, and my Hue bridge; the Ethernet lights are illuminated, but the 'connection' light isn't. It's like they are blocked from ...

Planck by 2: Seeker
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  • 5 replies
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New connection dropping and slow speed

Hi, I had full fibre 910 installed via CityFibre/Vodafone last Thursday, so far my experience hasn't been great.I noticed over the weekend that the connection was dropping regularly, at one point on Sunday the ONT box would lose service about every 2...

Ethernet instability

New to Vodafone with FullFibre 74 activated last Thursday.  Everything WiFi works really well. Our YouView setup box requires Ethernet.  Worked ok for a day, but then the connection started to switch itself off at times and then switch back on after ...

Mis-selling Secure Net

Hi,I'm a bit confused how Vodafone haven't been pulled up on the Consumer Rights Act for sneaking in a Secure Net subscription with their mobile plans.It's totally unclear from the upgrade process that an additional subscription is being taken on - i...

Uk338 by 3: Seeker
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  • 8 replies
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Latest from our Blog

Vodafone Xchange

Exchange your phone for a new one every year. Simply send your old phone back to us in good condition a year before your Phone Plan ends!Check out our handy video for more information, or pre-order y...

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Network Issues

A small number of customers experienced issues using mobile voice and data earlier this morning. Our team has been working hard to fix the issue and we’ve seen significant improvements. We expect the ...

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Mobile Voice Calls

We had a technical issue affecting mobile voice calls earlier today, our recovery plan is fully in place and usual service has been restored. We will be monitoring the situation closely.

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