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Community Activity

Network Monitoring App

Hi,does anyone use a network monitoring app?My neighbours are reporting connectivity issues, and it would be good to have some evidence rather than anecdotes.

Mis-selling Secure Net

Hi,I'm a bit confused how Vodafone haven't been pulled up on the Consumer Rights Act for sneaking in a Secure Net subscription with their mobile plans.It's totally unclear from the upgrade process that an additional subscription is being taken on - i...

Uk338 by 3: Seeker
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M5 - Salford (4G issue)

My mobile has full 4G signals but it is extremely slow in this area, while 5G works fine, with limited signal received.1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Yes, and I have to go away f...

Why is vodafone blocking my website?

Hi, My website https://ce-tech.info/ Is being blocked by vodafone, stating that it's an 18+ website (it's not 18+ at all!) It works on wifi and O2 networks, but vodafone is giving an issue. I have https enabled and SSL certificates (can be checked on...

Screenshot 2022-08-16 at 09.46.26.png
jackhood9 by 2: Seeker
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Waiting longer than 3 weeks for a refund

I purchased the google pixel 9 pro xl via the voxi website on the 8th november. The was delivered and i had a change of heart so i returned the device unused and this was delivered to the Vodafone warehouse on the 12th December. I have had no email c...

My Vodafone doesn't remember the PIN

Every time I try to carry out some form of transaction on My Vodafone, instead of asking for my PIN it asks me to create a new one. No only is this annoying but it means there might as well not be a PIN as the security of the existing PIN has complet...

M5000 by 2: Seeker
  • 88 Views
  • 2 replies
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Broadband

dpd sent the order back and tomorrow an engineer is coming to install the internet but I haven't received the order

Still no signal

I have been asking for about 2 years.  Can you tell me if you are ever going to repair the mast at DA1 4DR.   I have virtually no signal and have been told on many occasions that the repair was going to be carried out soon.    I had a broadband outag...

dhinxman by 4: Newbie
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  • 1 replies
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Latest from our Blog

Vodafone Xchange

Exchange your phone for a new one every year. Simply send your old phone back to us in good condition a year before your Phone Plan ends!Check out our handy video for more information, or pre-order y...

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Network Issues

A small number of customers experienced issues using mobile voice and data earlier this morning. Our team has been working hard to fix the issue and we’ve seen significant improvements. We expect the ...

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Mobile Voice Calls

We had a technical issue affecting mobile voice calls earlier today, our recovery plan is fully in place and usual service has been restored. We will be monitoring the situation closely.

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