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Android

Age restriction

2: Seeker

Using the app to try and remove the Age restricted content bar.  WHen typing in credit card details all I get is "We can't remove the age-restricted content bar now [Error ref 2d1]".

 

So...contact live support, and they do it for me.....until....it switches it self back on again!  This has happened twice now where it is removed but comes back.

 

Is there anything Vodafone can do right?

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3 REPLIES 3
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17: Community Champion

As this requires accoutn access, hang on for the forum team, who'll be able to take your details and look into what's going on.

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17: Community Champion

To add to what has been advised a Vodafone High street Store should be able to help you too. 

 

Current Phone > Samsung Note 10+ 5G

Samsung One Ui 2.5  / Android 10.

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Moderator

Hi @callLots I've sent you a link on a different thread to send us your details over Private Message. Please include this query so we can help with both. 

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