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Android

Alternative to Google Pay

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16: Advanced member

I am at the end of my patience with Google Pay, it's useless. Can anyone recommend an alternative that can be used in Huawei phones? 

God I wish VF hadn't scrapped Vodafone Wallet!

Huawei P20 EML-L09,

Android Version - 9.0.0

Last Update 28.12.18, 

Build- 9.0.0.160(C432E7R1P11patch01)

Baseband- 21C20369S006C000
Nova Launcher. Chrome browser.

My phone history:

Huawei P20, VF Smart V8, Note 4, S4, S2, Tocco Ultra, F490, P300, E250, RAZR v3, Timeport 250, A300, Star-Tac

 

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1 ACCEPTED SOLUTION

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16: Advanced member

I appear to have resolved this issue now, a replacement SIM from my loval store and now it's working fine. Was obviously an issue with the SIM, the NFC chip developing a fault or something. Anyway, happy days now!

Huawei P20 EML-L09,

Android Version - 9.0.0

Last Update 28.12.18, 

Build- 9.0.0.160(C432E7R1P11patch01)

Baseband- 21C20369S006C000
Nova Launcher. Chrome browser.

My phone history:

Huawei P20, VF Smart V8, Note 4, S4, S2, Tocco Ultra, F490, P300, E250, RAZR v3, Timeport 250, A300, Star-Tac

 

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16 REPLIES
17: Community Champion

I use Android Pay and haven't experienced any negative issues with it. 

On a side note as I use Samsung Phones I also use Samsung Pay which again I've had no issues. 

 

What issues have you experienced @SimonWilding

Current Phone > Samsung Note 9 _512Gb > Model: SM-N960 Hybrid-Duos.

 

Samsung Gear s3 Frontier Watch.

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16: Advanced member

I got it for my Samsung note when it was first available and it worked intermittently but wasn't reliable so I got VF Wallet which worked perfectly every time (with the added bonus that it works when the phone is off or out of battery which is very useful).

When VFW ceased I tried GP again and it worked fine for a week or so but hasn't worked since. I had done nothing to the app or the phone but it wouldn't work anywhere.

I've followed Google's advice in uninstalling and reinstalling the app, holding the phone against the terminal for longer and in different positions, but still no joy. I've also recently had an Android update and I was hoping this might sort any firmware issues out but, again, nothing,.

The only alternative I can think of is that the NFC antennae is not working for some reason, Is there a way of testing this?

 

Huawei P20 EML-L09,

Android Version - 9.0.0

Last Update 28.12.18, 

Build- 9.0.0.160(C432E7R1P11patch01)

Baseband- 21C20369S006C000
Nova Launcher. Chrome browser.

My phone history:

Huawei P20, VF Smart V8, Note 4, S4, S2, Tocco Ultra, F490, P300, E250, RAZR v3, Timeport 250, A300, Star-Tac

 

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17: Community Champion

Have a look at this thread.   It seems to be a known issue and there's a workround:

https://forum.vodafone.co.uk/t5/Android/Google-Pay-Huawei-P20-Pro/td-p/2598765

 

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16: Advanced member

Hi yes, we exchanged messages on thsat thread. My issue is slightly different, I can select GP as the default, which was the issue raised by the OP on that thread, but it just doesn't word - no error messages just no reaction at all

Huawei P20 EML-L09,

Android Version - 9.0.0

Last Update 28.12.18, 

Build- 9.0.0.160(C432E7R1P11patch01)

Baseband- 21C20369S006C000
Nova Launcher. Chrome browser.

My phone history:

Huawei P20, VF Smart V8, Note 4, S4, S2, Tocco Ultra, F490, P300, E250, RAZR v3, Timeport 250, A300, Star-Tac

 

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17: Community Champion

I had an issue yesterday.  The terminal said something like "card not compatible", which may have meant Google Pay not compatible, or I may have omitted to unlock the phone (which I think you have to do to make GP work?)   It had worked elsewhere an hour or so earlier.

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16: Advanced member

Mine hasn't been working for weeks, no error messages, just no reaction at all. Phone is awake and unlocked.

I've downloaded several NFC testing apps which all say everything is fine.

I just give up, I miss Vodafone Wallet

Huawei P20 EML-L09,

Android Version - 9.0.0

Last Update 28.12.18, 

Build- 9.0.0.160(C432E7R1P11patch01)

Baseband- 21C20369S006C000
Nova Launcher. Chrome browser.

My phone history:

Huawei P20, VF Smart V8, Note 4, S4, S2, Tocco Ultra, F490, P300, E250, RAZR v3, Timeport 250, A300, Star-Tac

 

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17: Community Champion

There are reports that, if you enrol in the beta program for Google Play Services and download that, the problem is fixed.   Have you tried that?

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16: Advanced member

Yes I have enrolled and have the "beta" tab at the top of the screen, when I go into it I have the Gogle Play Services app installed but all my other apps show under the "installed" tabs. I can't find a Google Pay beta app to download. 

Huawei P20 EML-L09,

Android Version - 9.0.0

Last Update 28.12.18, 

Build- 9.0.0.160(C432E7R1P11patch01)

Baseband- 21C20369S006C000
Nova Launcher. Chrome browser.

My phone history:

Huawei P20, VF Smart V8, Note 4, S4, S2, Tocco Ultra, F490, P300, E250, RAZR v3, Timeport 250, A300, Star-Tac

 

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17: Community Champion

It seems you have to update Google Play Services after enrolling in Beta.   I'm not sure how you do that (although you do sometimes see it updating by itself).   Have you tried clearing data for the app (the only thing you'll lose is any settings you've changed from default)?   Does that kick start it?  There are reports elsewhere that the beta trick solves the Pay compatibility issue.

 

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16: Advanced member

I can see that I can become a beta tester for a variety of apps on google play but Google Pay doesn't give me the option, so I can't do that.

I've uninstalled and reinstalled GP, cleared the cache and data but stil not working. I'm giving up, will just have to remember to take my wallet with me wherever I go :-(

Huawei P20 EML-L09,

Android Version - 9.0.0

Last Update 28.12.18, 

Build- 9.0.0.160(C432E7R1P11patch01)

Baseband- 21C20369S006C000
Nova Launcher. Chrome browser.

My phone history:

Huawei P20, VF Smart V8, Note 4, S4, S2, Tocco Ultra, F490, P300, E250, RAZR v3, Timeport 250, A300, Star-Tac

 

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Moderator

As this seems to be an issue with Google Play @SimonWilding, it might be worth contacting their support team.

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16: Advanced member

I've done that, their standard suggestions don't makr any difference. I'm wondering whether the NFC antenna(?)  is broken and isn't transmitting or receiving, any idea how I can test this?

Huawei P20 EML-L09,

Android Version - 9.0.0

Last Update 28.12.18, 

Build- 9.0.0.160(C432E7R1P11patch01)

Baseband- 21C20369S006C000
Nova Launcher. Chrome browser.

My phone history:

Huawei P20, VF Smart V8, Note 4, S4, S2, Tocco Ultra, F490, P300, E250, RAZR v3, Timeport 250, A300, Star-Tac

 

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17: Community Champion

It's Google PLAY services beta, @SimonWilding, not Google Pay.   You can enrol here.   If you click the Become a Tester button, you'll be enrolled.   There's also a Leave The program link on the confirmation page (much to my relief when I tried it!)


Edited to add: As this seems to be specific to Huawei devices, I'm just wondering whether it's a consequence of America's trade war with China?

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16: Advanced member

Yes, sorry I might have not been clear. I am enrolled in Google PLAY beta, and have downloaded the Play Services Beta app. As a result on some apps I have the option in the app page of becoming a beta tester for a specific app, but PAY does not give me that option.

You may be right on the trade war thing, my old phone a VF Smart V8 (made by ZTE) also had issues updsting Android and it was blocked from doing so.

Surely Huawei and Google would know if this was the issue?

Huawei P20 EML-L09,

Android Version - 9.0.0

Last Update 28.12.18, 

Build- 9.0.0.160(C432E7R1P11patch01)

Baseband- 21C20369S006C000
Nova Launcher. Chrome browser.

My phone history:

Huawei P20, VF Smart V8, Note 4, S4, S2, Tocco Ultra, F490, P300, E250, RAZR v3, Timeport 250, A300, Star-Tac

 

View more options
17: Community Champion

If they do know, it's possible they're being coy.   Shame Google Play Services beta didn't fix this for you, as it's been reported as working elsewhere.

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16: Advanced member

I appear to have resolved this issue now, a replacement SIM from my loval store and now it's working fine. Was obviously an issue with the SIM, the NFC chip developing a fault or something. Anyway, happy days now!

Huawei P20 EML-L09,

Android Version - 9.0.0

Last Update 28.12.18, 

Build- 9.0.0.160(C432E7R1P11patch01)

Baseband- 21C20369S006C000
Nova Launcher. Chrome browser.

My phone history:

Huawei P20, VF Smart V8, Note 4, S4, S2, Tocco Ultra, F490, P300, E250, RAZR v3, Timeport 250, A300, Star-Tac

 

View more options