main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal
Menu Toggle
Announcements
Keeping the UK connected is our main priority. Find out how we're doing thishere.
Close announcement

Android

Caller Display on Called Phone

Highlighted
4: Newbie

Good Afternoon,

 

(Moto G5s Android 7.1.1. Vodafone UK PAYG-1)

 

Calls/Missed calls from this phone always give a caller display of  'Unknown' on my wife's two phones. Other callers display correctly. Her calls to me display correctly.

 

Am I missing a setting on my phone or is she missing a setting on hers ?

 

Regards

 

Cheemag

 

View more options
5 REPLIES 5
Highlighted
16: Advanced member

Does this just happen on your wife's phone or on every mobile you call? If it happens every time on every phone then it's a setting on yours, you've chosen to hide your number.

Huawei P30 ELE-L09,

Android Version - 10 EMUI Version 10.1.0 (Custom Version VDF.GB 10.0.0.8)

Last Update 30.6.20

Build- 10.1.0.123(C431E22R3P5)

Baseband- 21C20B379S000C000
Nova Launcher. Chrome browser.

My phone history (back to 1997!):

Huawei P30, P20, VF Smart V8, Note 4, S4, S2, Tocco Ultra, F490, P300, E250, RAZR v3, Timeport 250, A300, Star-Tac 

 

View more options
Highlighted
4: Newbie

@SimonWilding wrote:

Does this just happen on your wife's phone or on every mobile you call? If it happens every time on every phone then it's a setting on yours, you've chosen to hide your number.


  I've only ever tried it on my wife's phone. Perhaps I can persuade someone else to check for me, but I'm

fairly sure the fault is with my phone. I haven't deliberately hidden my number, and as far asI know I'm using the basic system without any call-handling app.

 

   I've deleted my entry on both my wife's phones and put them in again;  makes no difference - both come up as unknown.

 

  Any idea where I would find a setting which would result in a withholding like this ?

 

Regards

 

Cheemag

 

View more options
Highlighted
16: Advanced member

I have Android 8 and the way of checking is as follows:

Go to your dialler and press menu (3 dots)

Press Settings

Scroll Down to Other settings and press Addtional Settings

Press Caller ID

Ensure Show Number (or Network Default) is selected. If Hide Number is already selected, there you go.

Android 7 may be different but probably not by much.

Also - are you sure that your number isn't strored in your wife's phone twice, under difference names, as that can confuse things (although it will usually show the number without a name, rather than unkknown)

Huawei P30 ELE-L09,

Android Version - 10 EMUI Version 10.1.0 (Custom Version VDF.GB 10.0.0.8)

Last Update 30.6.20

Build- 10.1.0.123(C431E22R3P5)

Baseband- 21C20B379S000C000
Nova Launcher. Chrome browser.

My phone history (back to 1997!):

Huawei P30, P20, VF Smart V8, Note 4, S4, S2, Tocco Ultra, F490, P300, E250, RAZR v3, Timeport 250, A300, Star-Tac 

 

View more options
Highlighted
4: Newbie

@SimonWilding wrote:

I have Android 8 and the way of checking is as follows:

Go to your dialler and press menu (3 dots)

Press Settings

Scroll Down to Other settings and press Addtional Settings

Press Caller ID

......

 

  Thanks a lot - that's fixed it. It was set to withold the number and ID on outgoing calls. I didn't set it that way ... !   I got a "Call Settings Error - Network or SIM card error" after changing the setting, but it took and now works.

 

  Thanks again.

 

Regards

 

Cheemag

 


 

View more options
Highlighted
16: Advanced member

Excellent - glad to have helped

Huawei P30 ELE-L09,

Android Version - 10 EMUI Version 10.1.0 (Custom Version VDF.GB 10.0.0.8)

Last Update 30.6.20

Build- 10.1.0.123(C431E22R3P5)

Baseband- 21C20B379S000C000
Nova Launcher. Chrome browser.

My phone history (back to 1997!):

Huawei P30, P20, VF Smart V8, Note 4, S4, S2, Tocco Ultra, F490, P300, E250, RAZR v3, Timeport 250, A300, Star-Tac 

 

View more options