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Solution

Calls ending immediately

aalobaidi368
2: Seeker
2: Seeker

‎26-01-2020 12:57 PM

Hi

Since yesterday night, everytime I call someone, the call ends immediately and I am not redirected to the voicemail. I have tried calling multiple people but the same issue occurs. I have even tried calling voicemail but the same thing happens. Please help. 

0 Thanks
1 REPLY 1

AnnS
17: Community Champion
17: Community Champion

‎26-01-2020 01:24 PM

Hi @aalobaidi368 

 

This can be a multiple of issues, the most likely are a network issue, an outgoing restriction on  the account or simply a SIM card fault.

 

The first thing to do is to work through the self help support on the link below, to give the Team something to work on it helps to copy and paste the pro forma results back on the thread. Network Issues 

 

If you follow this link you will be able to get direct help and support from the Social Media Team. Contact Us