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Android

Chat Features

TracyR
1: Seeker

Can anyone tell me how to change the mobile number in the chat features settings on my Hauwei Pro30? It will have the temporary number I was issued with when I was changing networks and this means I am still getting text messages on my old phone.

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1 REPLY 1
AnnS
17: Community Champion

Hi @TracyR 

 

As far as receiving text messages from the temporary number if concerned this was raised previously on the forum.  An example here: https://forum.vodafone.co.uk/t5/Pay-monthly/Text-messages-from-wrong-number/td-p/2652028

 

From what you have written this sounds more of a porting issue and needs to be raised with the Porting Team through Customer Services, they will arrange a split port request with your previous provider.  Speak to Vodafone through Customer Service channels and contact the Social Team here: Contact Us 

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