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Email link

Chrissy2
2: Seeker
2: Seeker

My phone has suddenly lost the link to my emails.  It shows as syncing to the email address but no emails show.

2 REPLIES 2

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @Chrissy2 

 

Might be worth first checking your email preferences via logging into your email via a laptop / computer etc just to ensure they look right.

Also try a soft reboot by turning the phone Off and On.

And as a cure all type of method sometimes deleting the email credentials from the phone and re add the email address and password can help.

Are you using a pop3 or imap type of email account.

 

🌈 Stay Safe & Stay Alert.  🌈 

 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

hannah04
2: Seeker
2: Seeker

it happens when you forgot to log out in the first device.