main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal
Menu Toggle
Announcements
Keeping the UK connected is our main priority. Find out how we're doing thishere.
Close announcement

Android

Error4123

Highlighted
2: Seeker

My vodafone on my android phone keeps saying a restart is reqd because login access has expired.

View more options
1 REPLY 1
Highlighted
17: Community Champion

Hi @barriemundy 

 

If there are no log in problems with your online account, you shouldn't have any problems with the application.

 

I would recommend going into the Applications on your phone, My Vodafone, storage, clear cache and data. Follow this with a reboot and try logging in again.  As Vodafone need to locate your account mobile data is needed for the first access and log in.

 

If problems persists and Customer Services are unable to help, follow this link to speak to the Social Team: Contact Us 

View more options