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Android

Google Pay on Voda smart v8

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2: Seeker

Hi,

 

I cant get google pay to work on my phone and its driving me mad. Its supported by my bank, google pay is the default app, nfc and android beam are on. Does anyone haveany ideas what i am doing wrongor why its not working. Any advice would be much appreciated :Smiling:

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12 REPLIES 12
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17: Community Champion

Has your Banks Customer Service sent you text confirming it's activated on your account. 

When i set up Google Pay on my Note 9 my bank sent me a code by text and then sent me an email confirming this had been added to my account. 

Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon.

Samsung One Ui 2.5  / Android 10.

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17: Community Champion

Hi @keithmmorrison what happens when you try and use it? Some payment methods require your phone to be active when you try and pay (not on lock screen, open on the main screen)

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2: Seeker

Yes i have received text msgs from my bank. 

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2: Seeker

Nothing happens when i have it open on the main screen

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16: Advanced member

I did read somewhere that having both NFC and Android beam on at the same time can cause a conflict. If you haven't done so already, try turning beam off and just having NFC on.

 

Also, there was an issue with the V8 a while back, it's made by ZTE and thanks to a Trump inspired trade conflict with China it wasn't possible to search for or install any Android updates, this has now been resolved so try seeing if you have an update pending as this may help.

Huawei P30 ELE-L09,

Android Version - 10 EMUI Version 10.1.0 (Custom Version VDF.GB 10.0.0.8)

Last Update 30.6.20

Build- 10.1.0.123(C431E22R3P5)

Baseband- 21C20B379S000C000
Nova Launcher. Chrome browser.

My phone history (back to 1997!):

Huawei P30, P20, VF Smart V8, Note 4, S4, S2, Tocco Ultra, F490, P300, E250, RAZR v3, Timeport 250, A300, Star-Tac 

 

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Highlighted
2: Seeker

I tried your suggestionand that didnt work either. I think i am just gonna give up with google pay. it doesnt want to work on my smart v8 but thanks for the help :Smiling:

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16: Advanced member

No problem, that's what the forum is for. Hopefully someone else wull come up with a better answer!

Huawei P30 ELE-L09,

Android Version - 10 EMUI Version 10.1.0 (Custom Version VDF.GB 10.0.0.8)

Last Update 30.6.20

Build- 10.1.0.123(C431E22R3P5)

Baseband- 21C20B379S000C000
Nova Launcher. Chrome browser.

My phone history (back to 1997!):

Huawei P30, P20, VF Smart V8, Note 4, S4, S2, Tocco Ultra, F490, P300, E250, RAZR v3, Timeport 250, A300, Star-Tac 

 

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17: Community Champion

One final thing you could try would be to cear data in the app (Go to Settings|Apps, then open GP and look under Storage.   Hit Clear Data.)  When you next open it, you'll be setting up from scratch and that may prompt it into action.   You won't lose any personal data or your Google login by doing this.

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16: Advanced member

I resolved my Google Pay issues on my Huawei P20 by getting a replacement SIM from my local VF and now it works fine. It was obviously a problem with the NFC chip in the SIM. Try that.

Huawei P30 ELE-L09,

Android Version - 10 EMUI Version 10.1.0 (Custom Version VDF.GB 10.0.0.8)

Last Update 30.6.20

Build- 10.1.0.123(C431E22R3P5)

Baseband- 21C20B379S000C000
Nova Launcher. Chrome browser.

My phone history (back to 1997!):

Huawei P30, P20, VF Smart V8, Note 4, S4, S2, Tocco Ultra, F490, P300, E250, RAZR v3, Timeport 250, A300, Star-Tac 

 

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17: Community Champion

I saw that on your other thread, @SimonWilding.   It's weird.   I don't think Google Pay uses the SIM at all, apart from for a data connection like anything else, and works with the phone's NFC chip.   I'm not even sure whether you need a SIM - has anyone tried in on (say) a tablet with just a wifi connection?

I believe, though, that there was an issue with Huawei at the start of the trade war, although I think this was resolved fairly quickly.

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16: Advanced member

I bow to your greater knowledge @hrym but I was always of the understanding that the NFC chip was in the SIM and not in the phone - when I got my last but one phone and needed a new, smaller SIM they gave me non NFC SIM [without the )))) symbol on it] and payment apps did not work then until they replaced it with a NFC enabled SIM.

That was the reason I thought about changing the SIM in this case, just in case the NFC functionality was not working.

Of course it could simply be that the act of removing and reinserting  the SIM did the trick and doing this with the original SIM might have also worked.

Whatever the reason, I'm just glad it does!

Huawei P30 ELE-L09,

Android Version - 10 EMUI Version 10.1.0 (Custom Version VDF.GB 10.0.0.8)

Last Update 30.6.20

Build- 10.1.0.123(C431E22R3P5)

Baseband- 21C20B379S000C000
Nova Launcher. Chrome browser.

My phone history (back to 1997!):

Huawei P30, P20, VF Smart V8, Note 4, S4, S2, Tocco Ultra, F490, P300, E250, RAZR v3, Timeport 250, A300, Star-Tac 

 

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17: Community Champion

I'm wary of claiming greater knowledge :Smiley_face_with_shades: but, in this case, I had the Vodafone Pay system explained to me.   Although the SIM it needed was called an NFC SIM, it didn't actually have the NFC, but did contain the secure element (as far as I remember) and was set up to communicate with the phone's NFC chip.   Google Pay, of course, needs none of that and just uses the onboard hardware.  I'm still using the NFC SIM in my HTC, but it's possible that there's something in the Huawei setup that doesn't like it and wants the vanilla variety.

I agree, who cares why or how it works, just that it does?

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