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Incoming call not displaying

Hazeladams2017
2: Seeker
2: Seeker

I have a Vodafone smartphone and when incoming calls are coming in the screen stays black. The phone vibrates and rings but I cannot see who is calling

3 REPLIES 3

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @Hazeladams2017

 

Which model of Vodafone phone is it that your using please ?

Caller ID should display your incoming calls if a company or person does not block their number from showing.

Try looking in somewhere similar to the following. Screenshot_20180420-060829_Dropbox.jpg

 

 

That or look for the Caller ID settings in your phone. 

 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

hrym
17: Community Champion
17: Community Champion

Can you try clearing recent apps and restarting the phone?   This may be as simple as a resource issue and doing thta will free things up and may clear the problem.

nickycalder1988
2: Seeker
2: Seeker

Check the notifications are switched on as this will affect the showing of incoming calls