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Android

Motorola G5s on Vodafone UK

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4: Newbie

Hello,

  I am completely unable to answer a call to my G5s. The 'Answer' tile does not stay on the screen for long enough to select it.

  If there is another way of picking up a call, I have yet to find it.

  This cannot be right !

  I can't ask in the Motorola Forum as there's no obvious way of starting a thread after signing in.

 

Regards

 

Cheemag

 

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4 REPLIES 4
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16: Advanced member

When the answer tile disappears does the phone keep ringing or does it stop at the same time? If it does it could be that you have divert to voicemail set up.......

Huawei P30 ELE-L09,

Android Version - 10 EMUI Version 10.1.0 (Custom Version VDF.GB 10.0.0.8)

Last Update 30.6.20

Build- 10.1.0.123(C431E22R3P5)

Baseband- 21C20B379S000C000
Nova Launcher. Chrome browser.

My phone history (back to 1997!):

Huawei P30, P20, VF Smart V8, Note 4, S4, S2, Tocco Ultra, F490, P300, E250, RAZR v3, Timeport 250, A300, Star-Tac 

 

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Highlighted
4: Newbie

@SimonWilding wrote:

When the answer tile disappears does the phone keep ringing or does it stop at the same time? If it does could be that you have divert to voicemail set up.......


 

Thank you for your reply.

 

It keeps ringing.

 

Regards

 

Cheemag

 

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Highlighted
16: Advanced member

OK so it's not that - does the screen go blank (as if the phone is asleep) or does the answer icon just disappear and the screen stays on?

Huawei P30 ELE-L09,

Android Version - 10 EMUI Version 10.1.0 (Custom Version VDF.GB 10.0.0.8)

Last Update 30.6.20

Build- 10.1.0.123(C431E22R3P5)

Baseband- 21C20B379S000C000
Nova Launcher. Chrome browser.

My phone history (back to 1997!):

Huawei P30, P20, VF Smart V8, Note 4, S4, S2, Tocco Ultra, F490, P300, E250, RAZR v3, Timeport 250, A300, Star-Tac 

 

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Highlighted
4: Newbie

@SimonWilding wrote:

OK so it's not that - does the screen go blank (as if the phone is asleep) or does the answer icon just disappear and the screen stays on?


    As luck would have it: it's now working. The screen I'm getting today isn't the screen I had yesterday !

Yesterday it was with a call from a mobile today a call from a landline.  Testing both carriers this mornings finds no problems.

 

  Thank you for your interest.    Solved I guess ...

 

Regards

 

Cheemag

 

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