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Solution

NFC not working after PIE upgrade

Getafix
16: Advanced member
16: Advanced member

S9+ upgraded to PIE couple of days and NFC does not seem to work?

 

Samsung Pay switches on and after Finger Print Scan timer starts but the Card cannot be read when I place the device close to the reader. 

Anyone had a similar issue?

6 REPLIES 6

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @Getafix

 

No issues with the Nuc on my Note 9 after the Samsung One Ui  / Pie update.

 

That said I prefer Google Pay on mine. 

 

Can you put your phone in Safe Mode to see if switching off your downloaded apps make a difference. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Tried that. Also a Soft Reset done.

Have contacted Samsung US Support. Let's see what they say.

Might try Samsung UK too.

BandOfBrothers
17: Community Champion
17: Community Champion

Have you tried Google Pay instead of Samsung Pay ?

 

Have you sent feedback via the Samsung Members App  / Samsung + App ?

 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

AnnS
17: Community Champion
17: Community Champion

@Getafix

 

This seems to be a known Pie issue and it's not only Samsung with some solutions from the internet.  You have probably Googled the problem and tried just about everything but the one from Samsung Community looks promising https://eu.community.samsung.com/t5/Galaxy-S9-S9/NFC-will-not-turn-on-after-US-Pie-update/td-p/92389...

Getafix
16: Advanced member
16: Advanced member
Hi 

Thanks,

I had done the Soft Reset before I stumbled on that.

And also done the Safe Mode restart as suggested by 

 

Sound like issue is with NFC. I have a Samsung LED cover, going to remove it and try to see if that could be the issue.

Also just pinged details to Samsung Pay US.

 

 

Getafix
16: Advanced member
16: Advanced member

The LED case is the issue. I removed it yesterday and NFC worked fine.

So now trying to get Samsung to sort that out.