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NUC not working on Sony Xperia X

1: Seeker

I can't unlock my phone... I've recieved my 2nd NUC code after the first didn't work and it says it unsucessful again. I don't understand how I'm meant to unlock my phone?!

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17: Community Champion

Hi @nicolaatkin


Unfortunately your not alone with unsuccessfully unlocking your Sony Phone. 

As long as your using an activated alternative Networks SIM card -  ie the sim card is working and connects to it's network to make calls and use Data etc then it should unlock. 

This is the main thread for unlocking so it would be worth posting in there too. 


You can also ask Customer services on 191 or Live Chat to esculate this to the Nuc Unlocking Department and can also give you their direct email address too for you to contact them. 

Current Phone > Samsung Note 20 5G - SM9860 Snapdragon.

Samsung One Ui 2.5  / Android 10.

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It's disappointing to hear you're having trouble getting your Sony unlocked @nicolaatkin 😞

We'll be happy to forward your query to our Specialist NUC team - so we can do this I've sent you a private message with details on how to get in touch.

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