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07-02-2020 07:54 AM
Hi,
I just purchased a unlocked mob from O2 (Xperia 1), but whenever I connect to to the VF network it shows LTE, rather than 4G. Also when making calls, it switches to H+, not 4G.
I've tried changing the API and getting the config message (which I dont receive after texting) but nothing seems to work. I've contacted chat, but they dont seem to know what to do either.
If I put in the O2 PAYG sim, I get 4G and if I put my SIM in another phone I get 4G. I've done a reset, software update, but just still picks up LTE. Any ideas?
07-02-2020 08:18 AM - edited 07-02-2020 08:22 AM
Hi @parryboi
The phone you are using supports 4G+ LTE, and you will be connected to an advanced network 3G + with the benefit of 4G calling.
There is further information for you here:
What is 4G/4G+ and how do I connect to it?
What is 4G calling and can I get it?
07-02-2020 09:12 AM
Ok, so this is normal then. i was just concerened as never seem to get the config messages etc. thanks