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No signal and WiFi calling issue

Snaga
2: Seeker
2: Seeker

I have a a Huawei P20 Pro.  I have had years of poor signal and have 'relied' on my sure signal.  This however appears to have been not functioning for quite some months. This wasn't a problem however as WiFi calling was excellent. Since the most recent update 9.0.0.270 I now get constant dropped calls as it hops off WiFi and goes back to mobile, but mobile signal is so bad it then drops my calls. I can't select on my phone to prefer WiFi.  I need help please!!

 

James

3 REPLIES 3

Josh
Moderator (Retired)
Moderator (Retired)

@Snaga I'm sorry to hear you have poor coverage in your area and that the recent update has caused for your mobile state to jump between Wi-Fi and mobile data. We'd love to take a closer look into this for you and explore your options for better coverage too, please contact our team securely using any of the following methods:

Twitter - @VodafoneUK

Facebook – Vodafone UK

Live chat – Click Here

chistery
16: Advanced member
16: Advanced member

You could always stay in airplane mode with wifi on, and it should enable wifi calling.

You won't get texts though, as Vodafone haven't bothered inmplementing it.

thats such a great idea!!  thanks

 

James