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07-04-2018 11:44 PM
Hi anyone know if WiFi Calling will work with the P20PRO and if not will it be activated shortly
Thanks for any info,
Stew
02-05-2018 08:44 PM
It is available on the P20 and I have it working on my P20 - I don't know about the P20PRO, but someone else posted that they had it working on one of those too.
You have to go back to my second post - 16th post on page 1 - to understand how it was solved for me. Essentially it was me being persistent with one of the support people in the small business section, and her being persistent with the techie that she had on another line. As @stewiebrown says, we just need to track down one or both of these individuals and get them to repeat the magic for everyone else!
I had an update a few days ago and my build number is now - 8.1.0.110(C432) - and it's still working!
09-05-2018 11:36 AM
09-05-2018 11:46 AM
@Adam will mines still not working. Take it you can get this resolved for me??? As no one else has been able too, I'll look forward to hearing from you shortly with your fix.
10-05-2018 10:22 AM
I'm really sorry to hear your Wi-Fi calling still isn't working @stewiebrown and @ATrolley. Reply back to our last email and we'll pick up our investigation from there again, to help get you up and running.
10-05-2018 10:31 AM
Done thank you hopefully will get to the bottom of this.
10-05-2018 12:32 PM
Done,hopefully this can get sorted once and for all..
10-05-2018 02:59 PM
Thank you for your updates @stewiebrown and @ATrolley. One of the team will be in touch as soon as we reach your messages.
11-05-2018 11:23 AM
Can I be looped in to the fix for this please?
I have two huawei P20s on separate accounts, have sent the text to 97888 and had the confirmation text that it is set up with nothing appearing in the settings after a restart. Contacted support from the My Vodafone app and had another confirmation that it would be set up after a restart, but nothing appeared in the settings again. This time the app now has the option to switch on Wifi Calling, and it has the start date of the 10th, but again nothing appears in the Call Settings on the phone. Where am I going wrong?
11-05-2018 11:47 AM
I really don't think Vodafone know what they are doing, Adam the moderator clear stated in his post that all P20 are compatible with WiFi calling. I've senice been informed to try everything Ive previously tried and still have no option for WiFi calling. There must be a fix and Adam if your reading this could u reply with it??? Or at least let me know if you were telling porkies 😆
11-05-2018 12:26 PM
Yep same here, been asked to text CALLING again, check settings, etc, have now sent screenshot of current firmware to see if that helps matters, don't see how it will as I've not had an update since the time I got the phone.
Thing is that WiFi calling works with Three on this firmware as I have an old SIM card and it's fine.