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Android

Phone does not prompt me for NUC

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2: Seeker

Hello, 

 

I am a proud owner of a Samsung A300FU - a spare phone that I used with my Vodafone Pay Monthly number before my current handset. I requested a NUC code so I could unlock my phone. My Uncle needed to borrow a spare phone.

 
I received the NUC code after about a week, but was not asked for it when I switched the phone on. I have restarted the device four times to no avail. I do not know what to do now and need advice, please.
 
P.S. I have checked that I have the correct IMEI twice.
 
Many thanks,
Alice
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4 REPLIES 4
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17: Community Champion

Are you inserting another network's SIM card (not a Vodafone sim) that's activated ie working and connects to it's network to make calls and mobile data etc? 

Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon.

Samsung One Ui 2.5  / Android 10.

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2: Seeker

Yes. Used an EE sim. Checked in store last week and it was active.

Shame I don't have a spare nano sim at hand :Sad_face:

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17: Community Champion

@alllypally wrote:

Yes. Used an EE sim. Checked in store last week and it was active.

Shame I don't have a spare nano sim at hand :Sad_face:


Ok cool. :;

So you'll need a nano SIM from another mobile phone network that's activated to make the prompt appear on the phone to be able to use the Nuc. 

Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon.

Samsung One Ui 2.5  / Android 10.

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2: Seeker

I will grab another SIM today. Will let you know how I get on. Thanks.

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