Billing & payments
Costs and charges
Welcome to Vodafone Community
hello Im still waiting for an envelop to return a phone, its passe almost 2 weeks and nothing came yet what hapen, please can you help me, see my notes on my account,
Go to best answer.
For a quicker response, talk to Live Chat (Contact Us at the bottom of the page).
After 2 mths of trying to return a phone, the wrong Returns Envelope (Broadband) came this morning.
No I want a resolve now
Hey @stefan79, that's not great to hear. I'm confident that we'll able to sort this for you.
As this is account specific we’re unable to help you on the forum., however I've sent you a private message with details on how to get in touch.