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Phone return

fcunha
2: Seeker
2: Seeker

hello Im still waiting for an envelop to return a phone, its passe almost 2 weeks and nothing came yet what hapen, please can you help me, see my notes on my account, 

1 ACCEPTED SOLUTION

hrym
17: Community Champion
17: Community Champion

For a quicker response, talk to Live Chat (Contact Us at the bottom of the page).

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4 REPLIES 4

hrym
17: Community Champion
17: Community Champion

For a quicker response, talk to Live Chat (Contact Us at the bottom of the page).

After 2 mths of trying to return a phone, the wrong Returns Envelope (Broadband)  came this morning.

What now?

No I want a resolve now

Blair
Moderator (Retired)
Moderator (Retired)

Hey @stefan79, that's not great to hear. I'm confident that we'll able to sort this for you.

 

As this is account specific we’re unable to help you on the forum., however I've sent you a private message with details on how to get in touch.

 

Blair