RCS Issues

[thedoke]

Hi, I've recently moved to Vodafone from EE and have the Huawei Mate 20pro. I had a temporary number until today when my previous number was ported across and have now come up with an issue with Huawei Chat Features (RSC). When I send messages via this service, it uses the temporary number I was given and if it turn this service off so normal SMS is used, then the my ported number is used. I am finding this very frustrating and cannot find a way of resolving this.  Any help would be greatly appreciated. Thanks

[thedoke]

@AnnS

Unfortunately, that didn't work as it still sent the message using the temp number. It's really looking like a factory reset 😞

[AnnS]

Hi @thedoke 

I had a feeling that might happen but was trying to be positive for you.

At least when you have done the factory reset and downloaded the new app after deleting the original it should be OK.

Speak later.