Welcome to Vodafone Community
I want to change network but when i insert a new sim in my s7 edge it says this( SIM network PIN blocked. Enter SIM network PUK ). I have already got my NUC code from Vodafone Can someone please help.
Can I ask if the other networks sim card is activated ?
i.e > it connects to mobile data and makes calls etc and that your in the UK.
If so then some Samsung phones also need a mastercode as well as the nuc.
Samsung might be able to supply this but won't be able to help with the actual unlock.
Only Vodafone customer service on 191 or Live Chat can.
They can also supply an email address for the Nuc department.
The request for a Puk which is if a person turns on the sim pin feature is a red herring imo as This has nothing to do with unlocking a phone so it accepts any network sim card.
I wish you all the best with this situation.
Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon.
Samsung One Ui 2.5 / Android 10.