cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Samsung S21 5g

mattt_street
2: Seeker
2: Seeker

when I am using RCS (Chat message) on my S21 Ultra 5G my MSISDN that the recipient see is incorrect(Temp number from when I ported) but if I use the "Text" message it is displayed correctly.

Can the RCS application be updated to reflect my correct number

1 REPLY 1

Beth
Community Manager
Community Manager

Hi @mattt_street! Please follow these steps in your phone and it should resolve your issue: 

Settings > More Connection Settings > Advanced Calling and Messaging > Turn this OFF > Turn the phone off and remove the SIM for 30 minutes. Please let us know how you get on 🙂