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I have 'Samsung S5 mini' every time I use my WIFI on my phone, it keeps scanning for other connections every few seconds which disconnects the internet until it connects back to my chosen WIFI?
Please help anyone as its so frustrating.
If you have saved the network, it should stay connected to your chosen network. However, try disabling WiFi scanning in your scan settings, this will stop the phone for scanning for available WiFi networks.
To turn scanning off, first turn off your WiFi, you will then see a message at the bottom to the effect 'to improve location accuracy, the system will still seach for WiFi networks' . You can change this in your scanning settings. Click on scanning settings. WiFi scanning disable scanning.
I don't have a 'scanning settings' button option on my phone, the only closest thing is a 'scan' button which only appears while WIFI is on BUT nothing happens when I click on it?..
Once you have a connection, the device should stay on it, even if it's also looking for other networks. However, if the signal is weak, it's possible that it's dropping out and that might explain the disconnection.
Yes my connection does stay on but once it starts to scan it breaks off my WIFI signal?
I use my home WIFI and it is a very strong signal.
@Danielsun82 Do any other devices you own have a similar problem to this? It's odd that it's scanning elsewhere if you mentioned your Wi-Fi has a strong connection. I'd also suggest that if you have 'Wi-Fi Assist' enabled, (can also be known as ’smart network switch' on older devices) that you turn this off. The reason for this is, if at any time your Wi-Fi drops connection, your data could take over, then if it picks back up, your Wi-Fi would take over again. Let me know how you get on.
' Do any other devices you own have a similar problem to this? '... No
My Smart network switch is Turned Off.
What other solutions are there?
Does it do this on all networks (ie everywhere) or just in one location? If you've only tried it with your home network, it might be worth telling it to forget that and then setting it up again, just in case it's something to do with the connection it has.
'Does it do this on all networks (ie everywhere) or just in one location?' ... Yes this happens to all networks (ie everywhere).
Ah. It's definitely a device issue, then.
Have a look in Settings|Apps and see if you can find one that relates to wifi (I've never looked for that myself). If there is, force stop it and clear its data. That may solve the problem. If not, we're looking at a factiry reset, but I'm hoping we can avoid that.
I'd rather not have somebody handle my phone, I want to try fix this on my own from you guy's advice.
I am concerned it maybe a fault in the phone?
@Danielsun82 As we're unable to physically assess the phone, we're unable to diagnose the fault with the device. We'd need to go through your phones settings and review the condition of the phone hands on. Once we've explored all avenues as to what the fault may be then we'll be able to advise a fix.
It would be worth letting a Vodafone shop have a look as this may be something that can be fixed when you can examine the device. Bear in mind that a factory reset would be part of any repair process, so make sure you have everything backed up before you head off, just in case that's the way it goes.