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16-04-2019 06:08 PM
I’ve used the nuc but I’m now getting the same message as others.
Tried using the sim unlock code for EE sim but that won’t work either.
Sim works fine in unlocked phone and S6 works fine with Vodafone sim.
17-04-2019 07:09 PM
Hey @Lizbodman, it's disappointing to hear you're having some trouble getting your phone unlocked and I'm sorry for any inconvenience this is causing.
So I can escalate this to our NUC team for further investigation, I've popped you a private message over with details on how to get in touch.