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09-11-2019 05:02 PM
Resigned up to Vodafone with sky sports but when i login in it just keeps asking me if i am a vodafone subscriber over and over. How do i fix this?
10-11-2019 09:42 AM
There are some threads on the forum that may help with your particular issue if you perform a forum search @Sarnfy7
However for account assistance you would be better served approaching customer services 》 Contact-us or the Vodafone Social Media Teams via 》 Contact-us-for-account-specific-queries.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
10-11-2019 09:50 AM
Hi @Sarnfy7
Unless you are using Android 10 where there are known problems with the application try the fix in this thread: https://forum.vodafone.co.uk/t5/Pay-monthly/Sky-sports-mobile-tv-app-not-working/td-p/2618226
If you are using a WiFi connection, the next time you log in try using mobile data, this is sometimes needed to locate your account.