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Sky sports mobile app

Sarnfy7
2: Seeker
2: Seeker

‎09-11-2019 05:02 PM

Resigned up to Vodafone with sky sports but when i login in it just keeps asking me if i am a vodafone subscriber over and over. How do i fix this? 

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2 REPLIES 2

BandOfBrothers
17: Community Champion
17: Community Champion

‎10-11-2019 09:42 AM

There are some threads on the forum that may help with your particular issue if you perform a forum search @Sarnfy7 

 

However for account assistance you would be better served approaching customer services 》 Contact-us  or the Vodafone Social Media Teams via 》 Contact-us-for-account-specific-queries. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

AnnS
17: Community Champion
17: Community Champion

‎10-11-2019 09:50 AM

Hi @Sarnfy7 

 

Unless you are using Android 10 where there are known problems with the application try the fix in this thread:  https://forum.vodafone.co.uk/t5/Pay-monthly/Sky-sports-mobile-tv-app-not-working/td-p/2618226

 

If you are using a WiFi connection, the next time you log in try using mobile data, this is sometimes needed to locate your account.