main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal

Android

Slingbox Port blocked

SOLVED
View solved solution
Highlighted
2: Seeker

Hi,

First post here Apologies for duplicating it but I think I put it in the wrong category.

Just come over to vodafone from O2 & setting up a Samsung S8

I can't get slingplayer to connect over the mobile connection to my Slingbox M1 which uses Port 5301. No problems connecting via wifi.

Similarly my ipad will connect to my slingbox via wifi but not if I connect it to the mobile hotspot on the phone.

Does Vodafone block port 5301?

As far as I am aware I can't find any way to get into the Slingbox M1 to change the port it uses.

View more options
1 ACCEPTED SOLUTION

Accepted Solutions
2: Seeker

I had a chat with Jason who tried to see what was happening when I tried to use the Slingplayer app on my mobile.

we couldn't get to the bottom of why the app worked on wifi but not using my Vodafone mobile connection.

The port 3501 turned issue out to be a red herring as I managed to fix get my old slingbox Pro-HD which allows port settling and the same problem existed.

 

In the end I turned off Vodafone SecureNet and suddenly all started working. Interestingly I tested it on my wife's mobile and the same thing happened.

Something in the security software doesn't like the Slingplayer app connecting to the Slingbox.

 

View more options
5 REPLIES 5
2: Seeker

Hi,

First post here.

Just come over to vodafone from O2 & setting up a Samsung S8

I can't get slingplayer to connect over the mobile connection to my Slingbox M1 which uses Port 5301. No problems connecting via wifi.

Similarly my ipad will connect to my slingbox via wifi but not if I connect it to the mobile hotspot on the phone.

Does Vodafone block port 5301?

As far as I am aware I can't find any way to get into the Slingbox M1 to change the port it uses.

View more options
Moderator

I've raised your query to our specialists @Mol2 - I'll let you know what they come back with as soon as I have an update from them 👍

View more options
Moderator

@Mol2 Thanks for being so patient whilst we got back to you. I've received an update from the team @Natasha raised this to 😊
They'd like to get in touch with you to discuss this, investigate everything further and possibly look into some testing. In order for them to do this, they'll need your contact details.
So we can pass these onto them, I've sent you a private message with details on how to get in touch with us. In the message, please specify the best way to get in touch with you. 

View more options
2: Seeker

I had a chat with Jason who tried to see what was happening when I tried to use the Slingplayer app on my mobile.

we couldn't get to the bottom of why the app worked on wifi but not using my Vodafone mobile connection.

The port 3501 turned issue out to be a red herring as I managed to fix get my old slingbox Pro-HD which allows port settling and the same problem existed.

 

In the end I turned off Vodafone SecureNet and suddenly all started working. Interestingly I tested it on my wife's mobile and the same thing happened.

Something in the security software doesn't like the Slingplayer app connecting to the Slingbox.

 

View more options
Moderator

@Mol2 I'm really glad to hear that everything is now resolved for you regarding this. It's an unusual one and I'll be sure to pass on your experience as feedback. 
If there's anything we can help you with in the future, please don't hesitate to let us know 😊

View more options