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Smart ultra 6 'recent' key stopped working

Esjayar
1: Seeker
The right of the three soft' keys has just stopped working. The home and back keys are fine as is the rest of the phone. Any help appreciated.
2 REPLIES 2

AnnS
17: Community Champion
17: Community Champion

Hi @Esjayar

 

You can try a factory reset.  If this does not work and there are still problems, follow the repair link below.

 

How do I book a device in for repair?

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @Esjayar

 

 

First Try turning the phone Off, battery pull if applicable, and then after a few minutes turn it back On. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.