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28-02-2019 10:05 AM
My Spotify premium I get through Vodafone has logged me out and won't log back in. I have another account with Spotify I made prior to this which is a free one, and it doesn't have any of my playlists/etc, but it's the only one I'm able to log into. When I log into my premium one it's letting me in for a few seconds (I can see the last song I was listening to for example) and then logging me back out. I tried uninstalling Spotify and when I installed it again it says the log in details I used to get on for a few seconds before are incorrect, and I can't reset the password as when it goes to my email address it's for my free account. Help.
03-03-2019 09:23 AM
Hi @jamiel33t I can understand why this would be frustrating for you, I can't last a day without signing in to Spotify and playing a new playlist! So we're able to look into your query further, I've sent you a private message with details on how to get in touch.