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04-02-2025 10:46 PM
I'm having trouble ordering an eSIM from the company's website. Despite multiple attempts, my orders keep getting cancelled without any explanation. Can someone please help me resolve this issue?
05-02-2025 11:31 AM
Hey @edison65, Thanks for reaching out to us. If you're having issues with ordering an eSIM, can you reach out to our social media team and they'll be happy to support. We can't access account information via this forum but they can and will be on hand to discuss further, you can reach out to them here.
05-02-2025 03:37 PM
I am thinking the OP is trying to purchase an eSIM from Vodafone Ireland. The Team would be unable to help.
05-02-2025 04:04 PM
Good point @AnnS, I missed that in the header. Thanks for letting me know.
05-02-2025 04:06 PM
@edison65 Can you please make contact with Vodafone Ireland please, our teams wont be able to access your records. If you reach out Vodafone Ireland directly, they'll support you further.