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Vodafone Smart First remote lock?

soosipoosi
1: Seeker

Hi, I've mislaid my mobile phone but it isn't locked.  Is there anyway to lock it remotely from the Google Android website?

3 REPLIES 3

BandOfBrothers
17: Community Champion
17: Community Champion

Vodafone on 191 or Live Chat themselves can imei block it so no one can use it and cancel the sim card.

They'll then send you out a new sim Card.

 Before it will work you may need to call Vodafone again to have the account bar lifted.

Also https://support.google.com/accounts/answer. might help. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

thank you

hrym
17: Community Champion
17: Community Champion

What @BandOfBrothers has suggested will stop the SIM being used, but your Google account will still be on the phone.   You can remove that remotely by signing into your Google account on a pc.   Go to Account, then Security and Devices.   Under Manage Device, there's the option to remove account access.   If you find the phone again, you'll need to sign in, but I don't know whether you'll also need to set everythign up from scratch.

If the device is permanently lost, you can get a replacement SIM.  Activate this and the old one will cease to work.