Voicemail doesn’t recognise keypad input

[flippyfloop]

Whenever I use voicmail on my Galaxy s10e, it doesn’t recognise keypad input. Works fine when I use other services like my bank, ect....

[AnnS]

Hi @flippyfloop 

Similar previous threads here:

https://forum.vodafone.co.uk/t5/Android/Dial-pad-not-working/td-p/2634263

https://forum.vodafone.co.uk/t5/Android/Entering-keypad-numbers-for-automated-services-not-working/t...

Hope these threads help with the problem for automated services.

[BandOfBrothers]

Are you using the stock Samsung Keyboard or a 3rd party one.

[flippyfloop]

Contacted support & now fixed.

Thanks.