Wi-Fi calling

[vicente]

Why can I not get Wi-Fi calling working on my Samsung Galaxy S9 Plus just because it has not been purchased from Vodafone.

Surely if the service is being paid for and the answer is capable of providing the service Vodafone is just being awkward or belligerent in not enabling it on my phone.

[BandOfBrothers]

@vicente 

It was the case when Vodafone first introduced Calling Over Wifi that the phone had to have been purchased from Vodafone for it had their version of firmware on it. With the iPhone being the only exception.

However,  that's no longer the case with eligible Samsung phones and for people with eligible tariffs.  Vodafone wi-fi-calling - eligible tariffs and phones.

How-do-I-set-up-Wi-Fi-Calling.

The following may help you further.

" Calling Over WiFi Set up. Ask the agent to force the phone via sending an OTA configuration update that should provision your phone for Calling Over WiFi. 

Register for Vodafone Wi-Fi Calling.

Text the word CALLING to 97888

This is a free text which will add the service to your account.

You should receive the following confirmation text:

Thanks.

We’ll add Wi-Fi Calling to your account in the next 24 hours and will let you know when you’re all set up.

If you’d like to discuss this with us, or if you have any other issues, you can find more info here or contact us

Once you receive the confirmation text, switch on Wi-Fi Calling in your settings

Go to Settings, scroll down and choose the Application icon

Choose Phone and scroll down until you see Wi-Fi Calling – select the box beside this option

A pop-up will appear asking you to confirm if you want to enable Wi-Fi Calling – tap OK "