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email problem with new phone HELP!

romainpacault
2: Seeker
2: Seeker

Hello,

 

I changed of Blackberry and i didn’t access to mmy mobileemail.vodafone emails anymore..

How to recover my account and access ?

 

 

 

Thank you a lot for your help and feedback

 

Regards

1 REPLY 1

AnnS
17: Community Champion
17: Community Champion

Hi @romainpacault 

 

The first thing to do is to go into your phone account settings and add your email accounts.

 

As you will have changed from Blackbery OS to Android, you will be able to access your emails in one place by synchronising to gmail, this by done by going into the account settings on your phone and selecting personal, IMAP > accounts and syn settings, account settings and add your email accounts for synchronising to gmail.

 

This way all your email messages will be in the one place and when you receive an email it will be picked up by gmail and forwarded to your phone.  You can also reply to the mail using gmail using your gmail account. If you are using Outlook gmail mail works well and should be set up as IMAP.