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smart platinum 7

steveeasy57
2: Seeker
2: Seeker

hi my smart platinum 7 will not swicthback on?

2 REPLIES 2

63johnw
17: Community Champion
17: Community Champion

Hi @steveeasy57 have you tried a different charger in case your battery is flat and the charger is not working?

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @steveeasy57

 

Try a soft force restart via the instructions in > Vodafone-smart-platinum-7-soft-reset.

 

If that does not help then a hard reset may help but beware thus may delete your info from the phone. 

 

Vodafone-smart-platinum-7- Hard Reset.

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.