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Has anyone here got there phone from the vodafone shop on release date not a pre order.
If so can you have a look to see if you have wifi calling on your phone.
on the home screen press phone then up top left press the three dots (menu)
then settings scroll down to wifi calling then turn on this worked for me mine on ee
Note: Make sure your phone is connected to WiFi.
From the home screen, tap Phone.
Tap the Menu icon.
Scroll to and tap the WiFi calling switch to enable
well it does say that i have wi-fi calling in the e-mail i've just got but it also says that I'm the Red+ leader but i'm not so it's not a good start really
Hi. If you got your phone direct from Samsung then it will work, mine does. Just call Samsung and ask them to call Vodafone to get them to turn it on. They have an agreement with Samsung and can do it. It depends on who you speak to at Vodafone as to whether they know or not. Samsung were very helpful for me and even when Vodafone said you had to buy the handset from them Samsung intervened and said that was not correct and Vodafone just have to send the settings and activate wifi calling on the account. They did, in the end, and it works.
Just had my second update for my s8 and on Twitter vodafone UK help said it be in the next software update which was the one i just had but still no wifi calling added
Hi and Thx for getting back to me @becca_p
Ok it is all sorted now I spoke to live chat team and told them I have wi-fi calling enabled in the app but not on option on the phone so she looked into it.
She come back and said it's not been activated on my account so she said she will activate it. Give it 15 to 30 mins so after 10mins i turned off phone and back on got a text for configuration mms and internet after that checked wi-fi calling and it was there.
So if anyone needs to know contact online chat and they can sort it for you.
For phones got from samsung - i got mine from John Lewis - i flashed the VOD CSC firmware and got it working - it will factory reset your phone - so backup. At first i got a german build but on resetting cache i got VOD CSC.
Yes my phone is direct from Samsung and when VF send the update message it makes the wifi calling option available. To be sure you can also send the word "CALLING" to 97888.
Works fine now but its been really painful for the past week because of poor coverage at our office.
Works now fine
Thanks, I just switching off wifi calling on my account,,,,left it and then switched it back on. Voila. I was about to flash to vodafone firmware, but it works on BTU.
After a quick call with Vodafone, my WiFi calling is now available.
Not sure what the previous calls, chats and visits to Vodafone stores were doing wrong but it's now there.