4G

[Anonymous]

My 4G is not working on my iphone it is on 3g. i have selected 4G but it just doesnt work and is always 3G.

[Anonymous]

Am just gonnna go to the store

[Anonymous]

And am waiting as my bundle to my number because I changed numbers

[BandOfBrothers]

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@shaztar3 wrote:
And am waiting as my bundle to my number because I changed numbers

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Have you asked Vodafone to change your mobile number?

This is significant information and This is a major task and can affect services while it settles. 

Definatlry speak with customer services to check your account.

The Vodafone Highstreet Store won't be able to help with Account enquiries. 

[Anonymous]

I talked to vodafone on chat they said they have requested 4G service on my phone.Am just gonna wait 24 hours for everything to be done and hope 4G works.

[BandOfBrothers]

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@shaztar3 wrote:
I talked to vodafone on chat they said they have requested 4G service on my phone.Am just gonna wait 24 hours for everything to be done and hope 4G works.

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Just remember to reboot your phone after 24 hours to refresh network connection. 

[Anonymous]

I think my sim is not activated

[Anonymous]

Am gonna sim swap and keep my number and activate the sim. The sim may not be activated which is probably why 4g is not working

[BandOfBrothers]

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@shaztar3 wrote:
Am gonna sim swap and keep my number and activate the sim. The sim may not be activated which is probably why 4g is not working

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Are you Pay Monthly or Payg ?

If your connecting to 3G as you've stated in Post 12 "Because I went out and it was 3G", then your Sim Card must be activated. 

I assume you can make and take Calls and SMS texts. 

Before you instigate any processes yourself which may further hinder your Account and Servicex please do as we've discussed earlier. 

[Anonymous]

My sister is saying my sim is not activated which is why my 4G is not working

[Anonymous]

That probably is the problem that it's not activated