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A question from an iPhone Virgin

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wynmorgan
7: Helper

I've had the iPhone 6 for about a month. Loving it. Just one thing I haven't sorted. Notifications of emails. I've been into settings and got it on badge app icon. Show on lock screen. Alert. It works for text and whatsapp. But I do not find out that I have an email unless I open up that app. Then they all appear. Help please. I would like to have the same as I do for text and whatsapp. A number appears on the app shoeing me I have new ones to open.

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BandOfBrothers
17: Community Champion
Hi,

Who is your email provider.
Some offer pop3 or IMAP.

Go into

Settings.
Mail,Contacts,Calendars
Fetch New Data. Choose push or fetch and set the interval.

Current Phone >

Samsung Z Fold³ 5G.

Previous Phone >

Samsung Note 20 Ultra 5G - SM9860.

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46 REPLIES 46
jeffkinn
17: Community Champion
Are you set up for push or fetch email?

Jeffkinn_Sig.png

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BandOfBrothers
17: Community Champion
Hi,

Who is your email provider.
Some offer pop3 or IMAP.

Go into

Settings.
Mail,Contacts,Calendars
Fetch New Data. Choose push or fetch and set the interval.

Current Phone >

Samsung Z Fold³ 5G.

Previous Phone >

Samsung Note 20 Ultra 5G - SM9860.

View solution in original position

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jeffkinn
17: Community Champion
How are you getting on with the keyboard which was your big fear?

Jeffkinn_Sig.png

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wynmorgan
7: Helper
Hi. I have two email accounts. Outlook. That is BT Internet. And Gmail. It was in push. I've now set interval to 15 minutes. Let's see if that works. The keypad I am getting used to as you said I would. I love the iphone6. I have one regret though. That I didn't join the iPhone brigade moons ago.
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jeffkinn
17: Community Champion
Push doesn't require a time slot. It delivers emails as soon as they arrive. If your email account doesn't support push it will use fetch and that's when the time interval becomes important. Outlook and Gmail should both support push. Make sure each individual account is set to push.

Jeffkinn_Sig.png

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BandOfBrothers
17: Community Champion
Hi,

I use Bt mail too on my iPhone 6 Plus.

Here is the set up - not using Outlook

Setting up on Apple (iPhone and iPad)
From your home screen, tap on the Settings icon
From the 'Settings' menu, scroll down then tap on Mail, Contacts, Calendars
Tap on Add Account…
Scroll down and tap on Other
Click Add Mail Account
In the relevant boxes, fill in your BT email address and password, then click Next
Your iPhone/iPad will then confirm it's looking up your email. When it's completed a number of checks, it'll return you to the 'Settings' page confirming your account is configured
Press the Home button then tap the Mail app to download your email
If you're able to receive email but get an error message when trying to send a mail (username and password not recognised) please check the correct settings have been automatically set for the outbound server. To do this:
Go to Settings
Tap Mail, Contacts and Calendars
Tap on your Account - ‘xxxxx@btinternet.com’
Again, tap on your account - ‘xxxxx@btinternet.com’
Scroll down and tap on SMTP
Tap on Primary Server
Check mail server address is set to 'mail.btinternet.com'
Check Port number is set to '465'
Check SSL encryption is set to 'ON'
Changing email settings for the move to BT Mail
If you are having trouble setting up please try these tips:
Check auto-caps isn’t turned on when you enter the password as these are case sensitive
Check you haven’t left any spaces before or after your username or password
Confirm the server settings are being set correctly

Current Phone >

Samsung Z Fold³ 5G.

Previous Phone >

Samsung Note 20 Ultra 5G - SM9860.

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wynmorgan
7: Helper
Thanks but I think the previous advice has done the trick. I'll let you know shortly
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wynmorgan
7: Helper
Job done thank you.
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BandOfBrothers
17: Community Champion
Good to hear your sorted.

😎

Current Phone >

Samsung Z Fold³ 5G.

Previous Phone >

Samsung Note 20 Ultra 5G - SM9860.

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wynmorgan
7: Helper
I've gone and done something silly. Suddenly today I don't get vibration alert. I always have phone on vibrate or silent. When on vibrate all notifications are but that means. For some reasons that isn't happening. However if I turn on a sound and also the vibrate I get sound and vibrate. I'm going crazy. What have I done.
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jeffkinn
17: Community Champion
Settings - sounds - vibrate on silent. Turn it on.

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wynmorgan
7: Helper
That's never changed. But suddenly no vibrate
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BandOfBrothers
17: Community Champion
Hi,


On the iPhone hold down the Sleep/Wake Button and Home button together until the Apple Logo shows.

Then On seeing this Apple Logo release both buttons ,and the iPhone will reset , which has been known to clear most glitches.

Also check that Do Not Disturb is not activated denoted by a half moon in the phones status bar.

 help link https://support.apple.com/en-gb/HT204321

Or Reset all settings.

Settings -> General-> Reset -> Reset All Settings.


Current Phone >

Samsung Z Fold³ 5G.

Previous Phone >

Samsung Note 20 Ultra 5G - SM9860.

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wynmorgan
7: Helper
I have rebooted a grill ion times. No half moon lit
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BandOfBrothers
17: Community Champion
Ah ok.

Then Settings -> General-> Reset -> Reset All Settings.

Current Phone >

Samsung Z Fold³ 5G.

Previous Phone >

Samsung Note 20 Ultra 5G - SM9860.

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wynmorgan
7: Helper
And what will that do? Mean I have to start again from day 1.
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BandOfBrothers
17: Community Champion
Hi,

No that's only if you choose 'Erase All Content and Settings.

Erase Settings explanation is here http://www.everythingicafe.com/reset-settings-on-iphone-ipad/

Current Phone >

Samsung Z Fold³ 5G.

Previous Phone >

Samsung Note 20 Ultra 5G - SM9860.

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wynmorgan
7: Helper
Ok. I may try that. So I've got everything except whatsapp working. In notifications I get the option of sounds on or off. I don't want sounds. Just vibrate.
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wynmorgan
7: Helper
And Sod's law. It's whatsapp I use all day
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