have a v3 that was worrking fine last night. Lights indicate it cannot connect/not registered. The Internet connection here is fine and nothing has changed over night with that.
Logged into my account and not for the first time the v3 sure signal had been removed. Have re-registered it - still no joy.
I have a v2 sure signal that was still registered but that won't work either.
Question - can anyone let me know if theirs is still working - so I can rule out general Vodafone malaise
I have experienced the same problem this morning as you.. my V3 stopped working over night 31/5 into 1/6 and i can find nothing else that has changed e.g. BT Line and Broadband appear to be fine - although i do live rurally with a lower than recommended broadband speed - but this has not been a problem before today ..
No, it has been down all day so far (EX23) and nothing from Vodafone to explain why - but no news there ...
Can anyone explain to me why Vodafone is so reticent when it comes to admitting their mistakes or service problems? It is not as if we are not paying them for our service (or lack thereof).
Unfortunately i have become too dependent on the Sure Signal, but I don't understand why Vodafone are not straight either.. I have spent the whole morning trying to confirm what the problem with the Suresignal is.. If i had a message from vodafone saying there was a network issue I could save time and they would retain goodwill.
As it is I now have no idea if it is a long term issue, caused by a network upgrade etc and if so what I should do about it .. frustrating beyond words.
