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20-10-2017 11:57 AM
Registered for my free gift over 7 days ago now, but I have not recived my validation and claim code (supposed to be withing 7 days)
Have checked my spam folder, have tryied to contact the phone number giver (more chance of finding a unicorn in my back garden) and have sent off a contact us form, but still none the wiser.
Can anybody at vodafone help as I have already spent far too long chasing your company at other times on something that should be a simple process
20-10-2017 12:01 PM
There's a recent thread which ive also posted on that says the code would come after the 30 days network satisfaction guarantee period as elapsed.
I assume it's so someone cannot get the gift and then for any reason cancel in those initial 30 days.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
20-10-2017 01:18 PM
I have had the link to register for the free gift after the 30 days, it is the validation of the register for the free gift and the email with the claim link that I have not recived which should be sent within 7 days if you belive there FAQ's
20-10-2017 01:51 PM
There are some posts in this thread containing T&C's and replies from the Vodafone Social Media Team.which may help.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
21-10-2017 07:31 AM
I am still waiting for my gift code after the seven days quoted 🤔
24-10-2017 01:30 PM
@Wjs1964 @m144had73 Have you received an email which lets you know when you can register for your gift?
The claim code should be at the bottom of this email.
For more information, please check out the Vodafone Fibre Gift FAQ page.
Please keep us updated