Changed ISP and SSv2 stopped working - help please.

[mr_noble]

Switched from BT to ZEN broadband last week and immediatly I plugged the new router in, the VFSSv@ stopped working.

I've reset many times with the 30 second hold.

I've clicked the "Make this SSv2 use a static IP" on the router settings.

I bought a new power pack from amazon.

I've had a couple of (long) eChats with Vodafone who told me they'd sorted it.

I called the new ISP (Zen) who had nothing to offer to help other than "Call Vodafone."

I tried a new data lead and did another 30 second reset last night and still nothing.

Have had the unit working perfectly for 4 years.

Any ideas??   I have no phone signal at home, which I work from 3 days a week.  

Many thanks in advance.....

[mr_noble]

Is there no one who can help me??

I've had no joy on the phone to VF or on the eChat and was hoping that I'd get some help on here.

2 weeks now with no home signal is driving my nuts!  😞

[Rahim]

@mr_noble Can you take a look at our Sure Signal Troubleshooting thread, and then post back your results if you’re not directed to an existing thread?

[mr_noble]

Hi Rahim,

Thank you for the reply.

I don't know if you or someone did something to fix my SS, but after 3 weeks of no signal, I came home from work this afternoon, and it's up and running!!

I've not changed anything..........

If someone did something - Thank you!!