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Welcome to Vodafone Community
This is a locked archive and content on this page may no longer be up to date. These posts and threads have been archived for reference only.
You'll find some FAQs about Content Control here - assuming that you're the account holder, the answer for Contract is either to contact Customer Services on 191, or take your credit card or other form of ID into a Vodafone store.
Annie.
Hi broomez420,
So that we can look into this further, take a look here for how to get in touch.
We aim to reply to emails within 48 hours. If you need a quicker response, please visit our Contact us page.
Thanks,
Matt B
Hi there
You should be able to remove content control online through My Vodafone using a credit card. You can also call up customer services on 191 and they will assist you (once again you will need a credit card). Alternatively, pop into a Vodafone Store with your passport or dirver's license and they will help you.
PWIAC
Hi @daveypaige
Welcome to the eForum.
We wouldn’t be able to accept this.
Please see our process for removing your content control bar.
Thanks,
Gemma
@jemmalou85 wrote:
I do not have any I.D or a credit card
So you don't have a passport or driver's license? If you have either of those, you can have content control removed in store.
If you don't have a credit card, you won't be able to remove content control online or over the phone.
PWIAC
Hi I'm 19 and bought a new iPhone 6 a few days ago, I tried to get on some game sites on my phone and it says I'm blocked, also for some music sites. Can I get it removed please?
You can remove Cobtent Control by either going into a store with identification that proves you are over 18 years of age or use Live Chat and again you will need to prove your age.