Converting top up to data pack for R207

[Snugglepuss]

Can somebody please tell me where and how I convert the applied top up voucher to a data pack in the my Vodafone account for a R207?

[Jenny]

Hi @Snugglepuss

When you log into My Vodafone, there’ll be an option on the first screen, to purchase a pack.

Thanks,

Jenny

[Snugglepuss]

Thanks for your reply. I had been logged in and went through the buy data pack options, I confirmed the number, selected pack but when it came to confirm purchase I was only getting the option to enter credit/debit card details, there was no way to use the top up voucher I had redeemed to the number. However I have logged into my account again and some how the data pack has been purchased. I will now need to go and phone the person who received it as an Xmas present to confirm that it is allowing Internet use now.

[Snugglepuss]

It turns out the person that received the device had went into the local Vodafone shop and an assistant there had managed to get it working.

[Retired-Rodney]

Hi @Snugglepuss 

Great to hear you've got this sorted. :smileyhappy:

Thanks,

Rodney