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Data on freedorm freebe not working

Zara1234
2: Seeker
2: Seeker
So i have recently purchased an iphone 5s and my vodafone sim card was transfered onto it, so i have kept the same number and freedorm freebe (i am pay as you go) however the minutes and texts are working fine but the data is not working at all. It will come up in the top right hand corner that the 3g is on but it just wont work, could someone please tell me a solution to this pr point me inthe right direction to get it fixed, thanks
1 REPLY 1

Jenny
Moderator (Retired)
Moderator (Retired)

Hi @Zara1234

 

I’m sorry to hear what’s happened.

 

Get in touch with our Live help team and they can look into this.

 

Thanks,

 

Jenny